Pro Management

pro management

Pro management is beyond conventional management. Learn how to be a managing leader. Lead your employees by guiding and mentoring them, helping them grow their skills and providing them feedback.

Top 5-Star Customer Service Skills To Achieve 5-Star Ratings

5-star customer service skills

5-star customer service skills are the talk of the town today. With increasing focus on superior customer service leading to customer retention, every company is striving hard to mark its name. Due to the significance of high-quality customer service, nowadays companies often outsource this service to third party companies, specialized in customer retention. Whether you …

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The Fashionable Ways of Strengthening Relationships at Work

improve your work relationships

Do you know productive relationships at work create an enduring synergy within the organization? We are living in a smart world where the dynamics change at a supersonic speed. You get to know dozens of professional tips every day from 10+ different sources. This bombardment of information serves to confuse you more than helping you. …

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Professional Communication In The Workplace- Complete Guide

tips to improve professional communication in workplace

If you wish to know some truly great ways of implementing professional communication in the workplace, this one article is for you. Effective professional communication in the workplace is that one binding force which connects everyone within the organization. The importance of strong professional communication is evident from the fact that every level of the organization …

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Action Plan For Employee Development- Ensuring Success

staff professional development plan

Action plan for employee development is cardinal for the existence of every organization as it provides a course of thought and action for both employees and management. This involves a well-knitted goal-setting process for employees which results in their development. Employee development action plan involves the thought process of paving the career and competency development path …

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Four top ways to improve business efficiency

technology to improve business efficiency

Looking for ways to improve business efficiency has always been the goal of every organization. This is one milestone that every profit or non-profit organization strives to achieve. Application of efficient processes varies from situation to situation depending upon various factors which will be discussed in this article. Business efficiency deals with achieving the best …

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4 Basic Functions of Management-Manual For Managers

functions of management

The 4 basic functions of management form the foundation of the entire management. Management is defined as, “the process of planning, organizing, leading and controlling the combination of on-going, integrated activities in the organization in order to achieve organizational goals”. Hence, the manager is a person who is involved in managing the resources and activities within the …

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Organizational politics – Your Top Talent Is leaving You

organizational politics

Encountering workplace politics is a routine matter in our professional lives. Whether you are working in a giant multinational or a small organization, this is something you can’t avoid & must face. Hence, having a political scenario around isn’t something horrible really, as everyone is facing it but the way you tackle it, is something not everyone is capable of. So, sit tight, as today we will discuss poss